This guidance is designed to provide some useful support to our Q.partners during installation.
TABLE OF CONTENTS
- Hardware Support 1: Manual reboot your Q.HOME Core
- Hardware Support 2: Smart Energy Meter Configuration
- Hardware Support 3: Home Internet
- Hardware Support 4: SwitchDin Droplet
- Software Support 1: Q.OMMAND Pro/Go (Installer)
- Software Support 2: Q.OMMAND Home (End-user)
- Software Support 3: Grid-Profile Settings
Hardware Support 1: Manual reboot your Q.HOME Core
- Please refer to this instructions
- Alternatively, you can follow the below instructions on your Q.OMMAND HOME
Hardware Support 2: Smart Energy Meter Configuration
- EM530/EM540 Instructions (You can also refer to the below video)
- PV meter with 3phase PV inverter (Edit)
Hardware Support 3: Home Internet
- Instruction for configuring LTE dongle (such as Huawei)
- Instruction for setting up the guest WIFI at home
Hardware Support 4: SwitchDin Droplet
- How to commissioning G2 with SWD droplet (Similar to Q.Home Core) - SwitchDin_commissioing_Gen2
- SWD return process - SWD customer return process
- SWD connection with Q.Home Core - Connection with SWD droplet
Software Support 1: Q.OMMAND Pro/Go (Installer)
- Instruction for using installer account (Pro and Go)
Software Support 2: Q.OMMAND Home (End-user)
- Instruction for creating the end-user account (Please refer to the User Manualfor more information)
- Home ID and Activation Code are needed for creating your account (Please contact your installer or Qcells Australia, if you don't have these numbers)
- Q.OMMAND Home APP (IOS/Android) and Website are available for monitoring your system
- Time-based setting (Please refer to section 6 - Using the Q.OMMAND HOME App of the User Manual)
Software Support 3: Grid-Profile Settings
- Grid profile setting on Q.OMMAND Pro / Tunnelling