Q.HOME Warranty Claim Form

TABLE OF CONTENTS

• Step 0: Before commissioning the Q.Home Core ESS, please complete the checklist below:
• Step 1: Install Q.Home Core, SwitchDin Droplet and Energy Meter
• Step 2: Commissioning the system locally 

Step 0: Before commissioning the Q.Home Core ESS, please complete the checklist below:

1. Create installer account on Q.onnect - https://au.qcells-qonnect.com/ ( Video demo)
2. Register the installation site on Q.onnect (Video demo)
3. Does the site have internet? - If yes(internet commission):
   1. You can commission the system with a smartphone  
4. Does the site have internet? - If no(Local commission):
   1. You'll need a SwitchDin droplet. (Router or WiFi extender also works, or anything with local AP)

Step 1: Install Q.Home Core, SwitchDin Droplet and Energy Meter

1. Understand the normal operation of Q.Home Core under different scenarios - See attachment below   
2. Before installing the Q.Home Core, please read through the manuals & Guides on Official Documents and prepare all required tools - QHome Support Manuals & Guides
3. Follow the provided SwitchDin Droplet connection document to connect with the Q.Home Core - SwichDin to Q.HomeCore connection guide
4. Follow the energy meter connection document to connect with the Q.Home Core - Energy Meter Connection EM530_EM540
   

Step 2: Commissioning the system  

You can either use your laptop or our q.ommand-Go to complete the remaining commissioning

1. Commissioning via laptop - Q.HomeCore local commissioning 

2. Commissioning via Q.ommand GO 

• Q.HomeCore online commissioning with USB
• QCELLS WIFI dongle instruction (This document demonstrates how to connect WI-FI dongle with Q.Home Core, but you will still need to refer to Q.Home Core online commissioning with USB pdf to complete the whole process) 

(Note, you can locally update the FW version via the same setting too)